Will you collect my documents during the pre-screening process?

No, but applicants must have them ready to submit before the pre-screening process. Applications are being processed on a first come first serve basis, the next step, depending on where an application is in line, is to hear from a case manager. If the case manager contacts the applicant, they will request at least the documents listed above. Applicants may also be required to submit additional documents as they progress through the assistance process.

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1. What is the COVID-19 Rental Assistance Program
2. What are the minimum eligibility requirements to participate in the COVID-19 Rental Assistance Program?
3. Who is not eligible?
4. Do I get the money directly?
5. Do I need any documents to qualify for the program?
6. I do have access to the internet, how do I apply for COVID-19 mortgage / rental assistance?
7. Will you collect my documents during the pre-screening process?
8. How long will it take to process my application?
9. Do I have to pay the money back?
10. How much assistance is available for my family?
11. Will late fees from landlords, mortgage lenders, or utility providers be an eligible item for assistance?
12. Where did you get the money for the program?