Will the City cut off my utilities if I can't pay right right now?

The City will work with customers during these difficult times, and will not disconnect service for lack of payment. Customers should contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation. Please include your service address and account number in any correspondence.

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1. Will the City cut off my utilities if I can't pay right right now?
2. How can I get tested for COVID-19?
3. How can I volunteer or help others during this crisis?
4. I'm having trouble paying rent due to COVID-19 restrictions. Who can help me?
5. Should I wear a mask or face covering?
6. Will Code Compliance still issue citations for high grass and other property maintenance violations?
7. Is the City still enforcing neighborhood parking violations?
8. Can you tell me the location of the positive case and will I be notified if I’ve been exposed?
9. How do I report price-gouging?
10. How do I report hoarding?
11. Can my pet become ill with or spread COVID-19?
12. Are you hearing about scams related to COVID-19?